Yes, Indians keep complaining all the time and are not ready to take control or take responsibility. But, it's the situations that make an Indian the way he/she is. Thinking of the root causes of such situations – they can be attributed to - excessive population and lack of education – though it cannot be precisely determined which leads to the other.  

But, for any problem which affects the living standards or even basic survival of an Indian - the origination could mostly be from the mentioned two. I agree - bad infrastructure or corruption just form examples of results that arise out of excessive population and illiteracy.

As for being known as one of the most responsible and civilized communities abroad, the reason is the power of 'adjustment' in Indians. We are so much used to making 'adjustments' to lead a basic life in India, that being known as a second grade citizen or to follow much simpler and standard set of rules is actually not an effort for Indians. That is less adjustment than one has to make to live a comfortable life in India. And 'less adjustment' is luxury. And to have luxury for nothing is something any human would run for, be it an Indian, American or Japanese.

That would be, in my view the reason for Indians shifting to a 'better' life outside India. Its just human tendency according to me "to have better for less" - none of the intangible assets like morals, values, patriotism, love or family can beat that tangible little.

Though, there are exceptions like you and me who still are hopeful of seeing a better India... an India more progressed, developed. Not just by the look, not just by the money, but most importantly by the thought, the vision, the values.  

Being responsible citizens, most of us would still turn around to this saying - 'India cannot change'. Ignore. But, if it has to change, the system has to change, and for the system to change, society has to change as it's the society that forms the system and for that to happen, individuals will have to change, which includes you and me.  

Are we ready to take the challenge?  

It's not so difficult.  

Think about it.